{
    "ticket_id": "T20260512_153558_438E80",
    "created_at": "2026-05-12T15:35:58+02:00",
    "client_ts": "2026-05-12T14:35:56",
    "status": "closed",
    "licensed_to": "peterhartley",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2017",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_Mercedes_C_2010__W204__250_CDI_S_S__2.1__204_hp_Bosch_EDC17CP57_OBD_NR.bin",
            "size": 2097152,
            "md5": "78c1a4e60a0622cce3ea0d498bfa2bda",
            "type": "ORG"
        }
    ],
    "client_ip": "78.86.0.212"
}