{
    "ticket_id": "T20260512_162740_0D9D16",
    "created_at": "2026-05-12T16:27:40+02:00",
    "client_ts": "2026-05-12T15:27:39",
    "status": "closed",
    "licensed_to": "mihaicp",
    "brand": "Volkswagen",
    "system": "EDC16U31",
    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "vw caddy",
    "car_year": "2010",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_caddyy_pt_speed_limiter.bin",
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    "client_ip": "89.242.249.212"
}