{
    "ticket_id": "T20260512_174056_C269B1",
    "created_at": "2026-05-12T17:40:56+02:00",
    "client_ts": "2026-05-12T17:40:46",
    "status": "closed",
    "licensed_to": "optim",
    "brand": "Citroën",
    "system": "DCM 3.4",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "-",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_citroen-dcm34-isa.bin",
            "size": 1048576,
            "md5": "d25a8b1db9be89165e83de6488444929",
            "type": "ORG"
        }
    ],
    "client_ip": "2a00:fbc:eee6:96df:cd6c:b621:1b5c:16de"
}