{
    "ticket_id": "T20260512_184818_3C4BDA",
    "created_at": "2026-05-12T18:48:18+02:00",
    "client_ts": "2026-05-12T18:48:19",
    "status": "closed",
    "licensed_to": "golfr",
    "brand": "Volkswagen",
    "system": "SIMOS 19",
    "other_info": "",
    "module": "-",
    "car_model": "",
    "car_year": "-",
    "gear": "-",
    "files": [
        {
            "name": "ORG_Audi_Q5_2017__FY__50_TFSIe__2.0__EU6d_299_hp_Continental_Simos19.8_OBD_VR.bin",
            "size": 8388608,
            "md5": "0a762caa257dbebc1326c1ac09564bc9",
            "type": "ORG"
        }
    ],
    "client_ip": "2001:861:3bc1:a250:212a:fb56:be8d:343b"
}