[
    {
        "id": 1,
        "from": "client",
        "text": "POUR QUAND SVP MERCI",
        "file_url": "",
        "timestamp": "2026-05-12T18:48:18+02:00"
    },
    {
        "id": 2,
        "from": "client",
        "text": "?",
        "file_url": "",
        "timestamp": "2026-05-13T09:15:25+02:00"
    },
    {
        "id": 3,
        "from": "admin",
        "text": "on vous repondu sur le ticket T20260512_120824_92F031  veuillez ne pas ouvrir plusier ticket pour meme fichier svp sa ne fait que ralentir le traitement",
        "file_url": "",
        "timestamp": "2026-05-13T10:46:23+02:00"
    }
]