{
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    "created_at": "2026-05-13T10:12:52+02:00",
    "client_ts": "2026-05-13T10:12:50",
    "status": "closed",
    "licensed_to": "support",
    "brand": "Brand",
    "system": "System",
    "other_info": "",
    "module": "-",
    "car_model": "",
    "car_year": "-",
    "gear": "Manual",
    "files": [
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}