[
    {
        "id": 1,
        "from": "client",
        "text": "ecu sid 801a",
        "file_url": "",
        "timestamp": "2026-05-13T11:36:10+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "pour quelle solution?????",
        "file_url": "",
        "timestamp": "2026-05-13T11:39:17+02:00"
    },
    {
        "id": 3,
        "from": "client",
        "text": "egr off",
        "file_url": "",
        "timestamp": "2026-05-13T11:39:51+02:00"
    },
    {
        "id": 4,
        "from": "client",
        "text": "???",
        "file_url": "",
        "timestamp": "2026-05-13T11:49:44+02:00"
    },
    {
        "id": 5,
        "from": "admin",
        "text": "en cours ...",
        "file_url": "",
        "timestamp": "2026-05-13T11:53:13+02:00"
    },
    {
        "id": 6,
        "from": "admin",
        "text": "veuillez preciser la solution quand vous ouvre un ticket pour qu on puisse savoir quoi faire",
        "file_url": "",
        "timestamp": "2026-05-13T11:53:42+02:00"
    },
    {
        "id": 7,
        "from": "admin",
        "text": "egr_off_",
        "file_url": "https:\/\/1clicktune.com\/download.php?t=T20260513_113610_4D1BFD&f=SOL_20260513_115530_egr_off_ORG_FLACH_29F400_SID_801A.bin",
        "timestamp": "2026-05-13T11:55:30+02:00"
    }
]