{
    "ticket_id": "T20260513_113632_2CB1E4",
    "created_at": "2026-05-13T11:36:32+02:00",
    "client_ts": "2026-05-13T13:36:30",
    "status": "closed",
    "licensed_to": "empiredark",
    "brand": "Jaguar",
    "system": "_",
    "other_info": "",
    "module": "SOLUTION NOT WORKING",
    "car_model": "",
    "car_year": "-",
    "gear": "-",
    "files": [
        {
            "name": "ORG_jlr_bosch_med17.9.9_bench_fullbackup_int_flash.bin",
            "size": 4194304,
            "md5": "7761e7473a464d3ecad8fb23a19b654b",
            "type": "ORG"
        }
    ],
    "client_ip": "2a00:f29:110a:5760:edcd:b6b4:5aad:5b71"
}