[
    {
        "id": 1,
        "from": "admin",
        "text": "what solution???",
        "file_url": "",
        "timestamp": "2026-05-13T11:40:20+02:00"
    },
    {
        "id": 2,
        "from": "client",
        "text": "the file not open as ok",
        "file_url": "",
        "timestamp": "2026-05-13T11:43:41+02:00"
    },
    {
        "id": 3,
        "from": "client",
        "text": "like is not identified",
        "file_url": "",
        "timestamp": "2026-05-13T11:43:56+02:00"
    },
    {
        "id": 4,
        "from": "admin",
        "text": "what solution you need please",
        "file_url": "",
        "timestamp": "2026-05-13T11:52:07+02:00"
    },
    {
        "id": 5,
        "from": "client",
        "text": "DTC OFF",
        "file_url": "",
        "timestamp": "2026-05-13T11:52:40+02:00"
    },
    {
        "id": 6,
        "from": "admin",
        "text": "shall i guess the dtc ??? your ticket will be closed for missinf information reason",
        "file_url": "",
        "timestamp": "2026-05-13T12:00:02+02:00"
    }
]