{
    "ticket_id": "T20260513_132030_001275",
    "created_at": "2026-05-13T13:20:30+02:00",
    "client_ts": "2026-05-13T13:20:28",
    "status": "closed",
    "licensed_to": "ehcfspp",
    "brand": "Brand",
    "system": "System",
    "other_info": "Peugeot",
    "module": "SOLUTIONS",
    "car_model": "308",
    "car_year": "2009",
    "gear": "Manual",
    "files": [
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            "name": "ORG_ori_peugeot_za_cat.bin",
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}