{
    "ticket_id": "T20260513_133246_6712D4",
    "created_at": "2026-05-13T13:32:47+02:00",
    "client_ts": "2026-05-13T12:32:44",
    "status": "closed",
    "licensed_to": "custompowertune",
    "brand": "Volkswagen",
    "system": "MED17.1.27",
    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "",
    "car_year": "2019",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_caddy_MICRO.bin",
            "size": 4194304,
            "md5": "98ddea8c594fb1e66eca1441be6b5ae4",
            "type": "ORG"
        }
    ],
    "client_ip": "2a00:23a8:4c48:5201:b0e3:c25f:5082:150"
}