{
    "ticket_id": "T20260513_141810_9D177C",
    "created_at": "2026-05-13T14:18:10+02:00",
    "client_ts": "2026-05-13T01:17:55",
    "status": "closed",
    "licensed_to": "ilir",
    "brand": "Citroën",
    "system": "DCM 3.5",
    "other_info": "dpf-egr",
    "module": "SOLUTION NOT WORKING",
    "car_model": "ds4",
    "car_year": "2012",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_Citroen_DS4_2010_2.0_HDI_163_hp_Delphi_DCM3.5_OBD_NR.slave-maps.bin",
            "size": 3145728,
            "md5": "0ade23dca625f35cbe7cfac9a09c1e94",
            "type": "ORG"
        }
    ],
    "client_ip": "46.99.108.108"
}