[
    {
        "id": 1,
        "from": "client",
        "text": "i need remov adblue dpf  After writing the file, there is white smoke.",
        "file_url": "",
        "timestamp": "2026-05-13T14:44:37+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "in progress...",
        "file_url": "",
        "timestamp": "2026-05-13T14:53:54+02:00"
    },
    {
        "id": 3,
        "from": "admin",
        "text": "dpf_adblue_(pleaqse disconnect adblue )",
        "file_url": "https:\/\/1clicktune.com\/download.php?t=T20260513_144437_01B556&f=SOL_20260513_145537_dpf_adblue_ORG_vag_bosch_md1cp004_spc5777_obd_virtualmaps_wauzzzf15kd008248_20260513111648.bin",
        "timestamp": "2026-05-13T14:55:37+02:00"
    }
]