{
    "ticket_id": "T20260513_152954_3B1D4A",
    "created_at": "2026-05-13T15:29:54+02:00",
    "client_ts": "2026-05-13T15:29:51",
    "status": "closed",
    "licensed_to": "inverardi",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "",
    "car_year": "2018",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_FT33HP.bin",
            "size": 4194304,
            "md5": "9ceb6d4217fb58b271f978d6c95bceaf",
            "type": "ORG"
        }
    ],
    "client_ip": "5.172.81.195"
}