{
    "ticket_id": "T20260514_125812_F29D1F",
    "created_at": "2026-05-14T12:58:12+02:00",
    "client_ts": "2026-05-14T11:57:33",
    "status": "closed",
    "licensed_to": "djerbakey",
    "brand": "Volkswagen",
    "system": "MED17.5.25",
    "other_info": "",
    "module": "-",
    "car_model": "",
    "car_year": "-",
    "gear": "-",
    "files": [
        {
            "name": "ORG_iflash0.bin",
            "size": 2621440,
            "md5": "2955b149fce3bb8f5f5324788befe059",
            "type": "ORG"
        }
    ],
    "client_ip": "41.230.179.1"
}