[
    {
        "id": 1,
        "from": "client",
        "text": "dpf stg 1 please",
        "file_url": "",
        "timestamp": "2026-05-14T15:53:11+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "already andwered in tickt T20260514_145622_AFC2AD",
        "file_url": "",
        "timestamp": "2026-05-14T15:54:19+02:00"
    }
]