[
    {
        "id": 1,
        "from": "client",
        "text": "Hello, I have two problems: I can't activate stage 1; I keep getting an error message. The Start and Stop option isn't working; the start\/stop function is always active. Are you sure about your software because I've used it three times now, and it hasn't worked three times?",
        "file_url": "",
        "timestamp": "2026-05-16T01:07:53+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "hello sir",
        "file_url": "",
        "timestamp": "2026-05-17T11:30:41+02:00"
    },
    {
        "id": 3,
        "from": "admin",
        "text": "start and stop  off  solution is not available currently il was added by mistake in software",
        "file_url": "",
        "timestamp": "2026-05-17T11:31:15+02:00"
    }
]