{
    "ticket_id": "T20260517_140623_0A7D4A",
    "created_at": "2026-05-17T14:06:23+02:00",
    "client_ts": "2026-05-17T13:06:39",
    "status": "closed",
    "licensed_to": "kousseila",
    "brand": "Volkswagen",
    "system": "EDC17CP74",
    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "TIGUAN",
    "car_year": "2017",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_ORI_EDC17CP74_0281030429_IntFl.BIN",
            "size": 4194304,
            "md5": "9ec7f0452b8e0d7e72ab4b0289608455",
            "type": "ORG"
        }
    ],
    "client_ip": "129.45.72.249"
}