{
    "ticket_id": "T20260517_141009_EB9462",
    "created_at": "2026-05-17T14:10:09+02:00",
    "client_ts": "2026-05-17T14:10:08",
    "status": "closed",
    "licensed_to": "optim",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "EDC17CP57",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2015",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_actual-scr_off_IntFl.bin",
            "size": 4194304,
            "md5": "2e3bae2e4b7c4c808d275a602c2616bd",
            "type": "ORG"
        }
    ],
    "client_ip": "2003:ef:2704:3d60:6464:5c1a:e103:a54d"
}