{
    "ticket_id": "T20260517_173719_005390",
    "created_at": "2026-05-17T17:37:19+02:00",
    "client_ts": "2026-05-17T17:37:20",
    "status": "closed",
    "licensed_to": "Anthony",
    "brand": "Volkswagen",
    "system": "ME7.5.10",
    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "",
    "car_year": "2017",
    "gear": "Manual",
    "files": [
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    "client_ip": "2a01:e0a:f36:f910:785f:96a4:31d9:7d9a"
}