{
    "ticket_id": "T20260518_112721_9CD5CB",
    "created_at": "2026-05-18T11:27:21+02:00",
    "client_ts": "2026-05-18T11:27:21",
    "status": "closed",
    "licensed_to": "zbrx",
    "brand": "Volkswagen",
    "system": "_",
    "other_info": "IAW 4MV",
    "module": "E85 FlexFuel",
    "car_model": "FOX 5Z",
    "car_year": "2006",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_030906034S_1603_boot.bin",
            "size": 589824,
            "md5": "46c04950a9fb8e5f33709ab37ee3cc61",
            "type": "ORG"
        }
    ],
    "client_ip": "93.30.196.60"
}