{
    "ticket_id": "T20260518_212311_A72FDE",
    "created_at": "2026-05-18T21:23:11+02:00",
    "client_ts": "2026-05-18T21:22:27",
    "status": "closed",
    "licensed_to": "KENITRA",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2015",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_mb_bosch_edc17cp46_obd_maps_wdb9066331p386824_20260518204750.bin",
            "size": 4194304,
            "md5": "1f4d46c13e4ec000daddee2fe6a81714",
            "type": "ORG"
        }
    ],
    "client_ip": "79.116.157.147"
}