{
    "ticket_id": "T20260519_111221_CBFD7A",
    "created_at": "2026-05-19T11:12:21+02:00",
    "client_ts": "2026-05-19T10:12:12",
    "status": "closed",
    "licensed_to": "Chekirou",
    "brand": "Volkswagen",
    "system": "SIMOS 18",
    "other_info": "",
    "module": "POP & BANG",
    "car_model": "cupra",
    "car_year": "2018",
    "gear": "Automatic",
    "files": [
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            "name": "ORG_VAG_CONTINENTAL_SIMOS18.1_INT_FLASH_20260429173926.bin",
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            "type": "ORG"
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    "client_ip": "105.110.247.170"
}