{
    "ticket_id": "T20260519_120829_425967",
    "created_at": "2026-05-19T12:08:29+02:00",
    "client_ts": "2026-05-19T11:08:27",
    "status": "closed",
    "licensed_to": "chabour2",
    "brand": "Seat",
    "system": "ME17.5.26",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "IBIZA 6F",
    "car_year": "2018",
    "gear": "Manual",
    "files": [
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    "client_ip": "105.98.190.202"
}