{
    "ticket_id": "T20260519_123538_15D4E8",
    "created_at": "2026-05-19T12:35:38+02:00",
    "client_ts": "2026-05-19T12:35:08",
    "status": "closed",
    "licensed_to": "inverardi",
    "brand": "Volkswagen",
    "system": "EDC17C54",
    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "",
    "car_year": "2012",
    "gear": "Manual",
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    "client_ip": "2.196.16.142"
}