{
    "ticket_id": "T20260519_134832_E2E025",
    "created_at": "2026-05-19T13:48:32+02:00",
    "client_ts": "2026-05-19T13:48:29",
    "status": "closed",
    "licensed_to": "berrani88",
    "brand": "Peugeot",
    "system": "SID 803A",
    "other_info": "",
    "module": "SOLUTION NOT WORKING",
    "car_model": "",
    "car_year": "2010",
    "gear": "Manual",
    "files": [
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}