{
    "ticket_id": "T20260519_151850_E78EC5",
    "created_at": "2026-05-19T15:18:50+02:00",
    "client_ts": "2026-05-19T15:18:44",
    "status": "closed",
    "licensed_to": "mamardz",
    "brand": "Jaguar",
    "system": "_",
    "other_info": "EGR",
    "module": "SOLUTIONS",
    "car_model": "XF",
    "car_year": "2008",
    "gear": "Automatic",
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}