{
    "ticket_id": "T20260519_160832_935D58",
    "created_at": "2026-05-19T16:08:32+02:00",
    "client_ts": "2026-05-19T16:08:32",
    "status": "closed",
    "licensed_to": "Pulici",
    "brand": "Volkswagen",
    "system": "EDC16U1",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "TOURAN",
    "car_year": "2003",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_Volkswagen_Touran_2003_2.0_TDI_IP_140_hp_Bosch_EDC16U1_OBD_NR.bin",
            "size": 1048576,
            "md5": "b6456148c706dc52384defc507b16dd3",
            "type": "ORG"
        }
    ],
    "client_ip": "2a01:cb14:8511:9600:ec30:4bd5:94b0:1e7a"
}