{
    "ticket_id": "T20260519_165234_27A38D",
    "created_at": "2026-05-19T16:52:34+02:00",
    "client_ts": "2026-05-18T14:36:32",
    "status": "closed",
    "licensed_to": "DANIMED",
    "brand": "Brand",
    "system": "System",
    "other_info": "BMW ME9",
    "module": "SOLUTIONS",
    "car_model": "",
    "car_year": "2010",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_solution_T20260519_160840_DC2CB6.bin",
            "size": 2097152,
            "md5": "36e7fc130ac026f7cb450680c212f59a",
            "type": "ORG"
        }
    ],
    "client_ip": "2a04:cec0:f07c:8678:c144:c6e5:592c:bdac"
}