{
    "ticket_id": "T20260520_102148_F528BD",
    "created_at": "2026-05-20T10:21:48+02:00",
    "client_ts": "2026-05-20T10:21:48",
    "status": "closed",
    "licensed_to": "electroautodiag",
    "brand": "Audi",
    "system": "SIMOS 18",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2020",
    "gear": "Manual",
    "files": [
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            "name": "ORG_SIMOS_18.1_S3.bin",
            "size": 4194304,
            "md5": "7c7e28854e876d51d398d0f90d0e57af",
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    "client_ip": "2a09:c740:660:0:d5e7:1f3a:9b69:e21c"
}