[
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        "from": "client",
        "text": "EGR OFF",
        "file_url": "",
        "timestamp": "2026-05-20T15:02:11+02:00"
    },
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        "from": "admin",
        "text": "in progress...",
        "file_url": "",
        "timestamp": "2026-05-20T15:08:05+02:00"
    },
    {
        "id": 3,
        "from": "admin",
        "text": "egr",
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        "timestamp": "2026-05-20T15:10:24+02:00"
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]