{
    "ticket_id": "T20260520_151053_5B61E3",
    "created_at": "2026-05-20T15:10:53+02:00",
    "client_ts": "2026-05-20T14:10:49",
    "status": "closed",
    "licensed_to": "djdavid",
    "brand": "Peugeot",
    "system": "MD1CS003",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2023",
    "gear": "Manual",
    "files": [
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    "client_ip": "94.61.200.5"
}