{
    "ticket_id": "T20260521_102312_DA3D1E",
    "created_at": "2026-05-21T10:23:12+02:00",
    "client_ts": "2026-05-21T09:23:08",
    "status": "closed",
    "licensed_to": "Ribeiro",
    "brand": "Iveco",
    "system": "_",
    "other_info": "",
    "module": "-",
    "car_model": "",
    "car_year": "-",
    "gear": "-",
    "files": [
        {
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            "md5": "e8435113b7d6534dcb93e3dd05de17e8",
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    "client_ip": "92.250.97.176"
}