{
    "ticket_id": "T20260521_140405_D60410",
    "created_at": "2026-05-21T14:04:05+02:00",
    "client_ts": "2026-05-21T14:04:04",
    "status": "closed",
    "licensed_to": "support",
    "brand": "Audi",
    "system": "EDC17C52",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2015",
    "gear": "Automatic",
    "files": [
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            "md5": "377d0a6e5b025b21ceb52b47ea3bddd2",
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    "client_ip": "105.235.130.3"
}