{
    "ticket_id": "T20260521_155226_FD5225",
    "created_at": "2026-05-21T15:52:26+02:00",
    "client_ts": "2026-05-21T16:52:22",
    "status": "closed",
    "licensed_to": "dagoauto",
    "brand": "Citroën",
    "system": "_",
    "other_info": "siemens sid804",
    "module": "SOLUTIONS",
    "car_model": "citroen c3",
    "car_year": "-",
    "gear": "-",
    "files": [
        {
            "name": "ORG_bootmode.bin",
            "size": 524288,
            "md5": "513e870ca2702c3fec25110a81831b3b",
            "type": "ORG"
        }
    ],
    "client_ip": "41.77.17.217"
}