{
    "ticket_id": "T20260524_111958_C0FD2A",
    "created_at": "2026-05-24T11:19:58+02:00",
    "client_ts": "2026-05-24T11:20:02",
    "status": "closed",
    "licensed_to": "Dahour",
    "brand": "Citroën",
    "system": "SID 803A",
    "other_info": "fapoff\/egroff",
    "module": "SOLUTION NOT WORKING",
    "car_model": "c4",
    "car_year": "2010",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_flashc4picassosid803a.bin",
            "size": 2097152,
            "md5": "3527762ff91eda14be70f75f7503aa48",
            "type": "ORG"
        },
        {
            "name": "MOD_flashc4picassosid803a.bin",
            "size": 2097152,
            "md5": "3527762ff91eda14be70f75f7503aa48",
            "type": "MOD"
        }
    ],
    "client_ip": "2001:861:5380:8760:6880:d150:fb8e:3a2e"
}