{
    "ticket_id": "T20260524_130158_59C841",
    "created_at": "2026-05-24T13:01:58+02:00",
    "client_ts": "2026-05-24T12:01:57",
    "status": "closed",
    "licensed_to": "btex",
    "brand": "Volkswagen",
    "system": "PCR 2.1",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "golf 6",
    "car_year": "2013",
    "gear": "Manual",
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    "client_ip": "105.235.133.96"
}