{
    "ticket_id": "T20260524_151615_11321B",
    "created_at": "2026-05-24T15:16:15+02:00",
    "client_ts": "2026-05-24T13:15:45",
    "status": "closed",
    "licensed_to": "soft4",
    "brand": "Bmw",
    "system": "_",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "EDC17C50",
    "car_year": "2017",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_F20_EDC1750_0281030701_IntFl.BIN",
            "size": 4194304,
            "md5": "40fce64c72d512926009744fc7b90467",
            "type": "ORG"
        }
    ],
    "client_ip": "105.191.8.3"
}