{
    "ticket_id": "T20260525_171755_880DAC",
    "created_at": "2026-05-25T17:17:55+02:00",
    "client_ts": "2026-05-25T17:17:55",
    "status": "closed",
    "licensed_to": "lucakm",
    "brand": "Renault",
    "system": "DCM 1.2",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2010",
    "gear": "Manual",
    "files": [
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    "client_ip": "90.177.129.140"
}