{
    "ticket_id": "T20260528_165834_9D69C1",
    "created_at": "2026-05-28T16:58:34+02:00",
    "client_ts": "2026-05-28T16:55:38",
    "status": "closed",
    "licensed_to": "snomixo",
    "brand": "Audi",
    "system": "EDC17CP04",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2008",
    "gear": "-",
    "files": [
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            "name": "ORG__maps.bin",
            "size": 2097152,
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    ],
    "client_ip": "2a09:bac5:312a:245a::39f:4b"
}