{
    "ticket_id": "T20260528_204418_4D9801",
    "created_at": "2026-05-28T20:44:18+02:00",
    "client_ts": "2026-05-28T20:44:17",
    "status": "closed",
    "licensed_to": "polo",
    "brand": "Volkswagen",
    "system": "EDC15",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2000",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_Audi_A3_1996__8L__1.9_TDI_IP_130_hp_Bosch_EDC15P__OBD_NR.bin",
            "size": 524288,
            "md5": "ede2a64180ab846476d47b73090f5d65",
            "type": "ORG"
        }
    ],
    "client_ip": "2001:861:20d1:7490:e0ac:312b:d802:add6"
}