{
    "ticket_id": "T20260531_035205_0101A1",
    "created_at": "2026-05-31T03:52:05+02:00",
    "client_ts": "2026-05-31T13:51:58",
    "status": "closed",
    "licensed_to": "Lahiru",
    "brand": "Ford",
    "system": "_",
    "other_info": "",
    "module": "SOLUTION NOT WORKING",
    "car_model": "transit",
    "car_year": "2021",
    "gear": "Automatic",
    "files": [
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    "client_ip": "2404:4402:133c:8300:41e6:9449:c90a:6911"
}