{
    "ticket_id": "T20260531_103057_5F2D5D",
    "created_at": "2026-05-31T10:30:57+02:00",
    "client_ts": "2026-05-31T10:30:56",
    "status": "closed",
    "licensed_to": "ginetteaur",
    "brand": "Ford",
    "system": "_",
    "other_info": "EGR OFF",
    "module": "SOLUTIONS",
    "car_model": "fiesta",
    "car_year": "2006",
    "gear": "Manual",
    "files": [
        {
            "name": "ORG_LECTUREAV977RMori.bin",
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    "client_ip": "89.92.148.152"
}