{
    "ticket_id": "T20260531_122456_A3CF33",
    "created_at": "2026-05-31T12:24:56+02:00",
    "client_ts": "2026-05-31T14:24:55",
    "status": "closed",
    "licensed_to": "mortaja",
    "brand": "Volkswagen",
    "system": "PCR 2.1",
    "other_info": "STAGE 2",
    "module": "-",
    "car_model": "VW",
    "car_year": "2014",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_volkswagensimospcr2.1_bench_fullback_int_flash.bin",
            "size": 2097152,
            "md5": "6ffa33d1b22c539962b61aaecc8ef2c5",
            "type": "ORG"
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    ],
    "client_ip": "2001:1670:12:e77b:91ee:b6ef:861a:146b"
}