{
    "ticket_id": "T20260531_144948_D13DC5",
    "created_at": "2026-05-31T14:49:48+02:00",
    "client_ts": "2026-05-31T14:49:48",
    "status": "closed",
    "licensed_to": "ACS63",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "EDC17C66",
    "module": "SOLUTIONS",
    "car_model": "MERCEDES VITO",
    "car_year": "2017",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_mb_bosch_edc17c66_bench_fullbackup_int_flash.bin",
            "size": 4194304,
            "md5": "9d1810576658fc21db0f72e42d5fffc1",
            "type": "ORG"
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    ],
    "client_ip": "2a01:e0a:5b5:4270:c4ca:93ec:2a61:ba44"
}