[
    {
        "id": 1,
        "from": "client",
        "text": "FAP EGR .DTC   P1336",
        "file_url": "",
        "timestamp": "2026-05-31T16:33:04+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "ticket fermé : manque d information",
        "file_url": "",
        "timestamp": "2026-05-31T16:35:31+02:00"
    }
]