{
    "ticket_id": "T20260531_165729_18698E",
    "created_at": "2026-05-31T16:57:29+02:00",
    "client_ts": "2026-05-31T15:55:52",
    "status": "closed",
    "licensed_to": "Benyahia",
    "brand": "Citroën",
    "system": "SID 208",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "",
    "car_year": "2011",
    "gear": "Manual",
    "files": [
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            "size": 4194304,
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    "client_ip": "105.103.48.142"
}