{
    "ticket_id": "T20260601_113231_F091FA",
    "created_at": "2026-06-01T11:32:31+02:00",
    "client_ts": "2026-06-01T11:32:30",
    "status": "closed",
    "licensed_to": "Hmma",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "MD1CP001",
    "module": "SOLUTIONS",
    "car_model": "GLE DIESEL",
    "car_year": "2019",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_md1cp001_IntFl.bin",
            "size": 8126464,
            "md5": "25b5073cf26c9a0506b295f6cef6a3cc",
            "type": "ORG"
        }
    ],
    "client_ip": "2a01:e0a:88f:bc70:db6:17e8:26c9:baed"
}