[
    {
        "id": 1,
        "from": "client",
        "text": "BONJOURMERCEDES GLE DIESEL 2019 CEST POSSIBLE DE ME FAIRE ADBLUE OFF ET DTC OFF P3001 ET P041E SVP ?SACHEZ QUE J'AI ESSAYE AVEC ONE CLICKTUNE ELLE A PAS DEMARRE  MERCI D'AVANCE",
        "file_url": "",
        "timestamp": "2026-06-01T11:32:31+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "adblue off dtc_off_(veuillez deconnecter l adbmue )",
        "file_url": "https:\/\/1clicktune.com\/download.php?t=T20260601_113231_F091FA&f=SOL_20260601_113951_OCTv3_Mercedes_MD1CP001_adblue_ORG_md1cp001_IntFl_DTC-_NoChk_.bin.bin",
        "timestamp": "2026-06-01T11:39:51+02:00"
    },
    {
        "id": 3,
        "from": "admin",
        "text": "vous avez deconnecté l adblue avec la solution de oneclick?",
        "file_url": "",
        "timestamp": "2026-06-01T11:46:07+02:00"
    },
    {
        "id": 4,
        "from": "client",
        "text": "OUI",
        "file_url": "",
        "timestamp": "2026-06-01T11:46:30+02:00"
    },
    {
        "id": 5,
        "from": "admin",
        "text": "reset effectuée ?",
        "file_url": "",
        "timestamp": "2026-06-01T11:46:59+02:00"
    },
    {
        "id": 6,
        "from": "client",
        "text": "NON",
        "file_url": "",
        "timestamp": "2026-06-01T11:47:29+02:00"
    },
    {
        "id": 7,
        "from": "admin",
        "text": "il faut faire reset adblue avant d entamer la procedure",
        "file_url": "",
        "timestamp": "2026-06-01T11:47:51+02:00"
    },
    {
        "id": 8,
        "from": "client",
        "text": "MERCI BEAUCOUP JE VAIS ESSAYER",
        "file_url": "",
        "timestamp": "2026-06-01T11:48:15+02:00"
    },
    {
        "id": 9,
        "from": "client",
        "text": "ET JAI UN MED17.5.20 QUAND JE TELECHARGE LE FICHIER ME SORT X NON SUPPORTER CONTACTER LE SERVICE EN ROUGE",
        "file_url": "",
        "timestamp": "2026-06-01T11:50:21+02:00"
    },
    {
        "id": 10,
        "from": "admin",
        "text": "oui c une version non supporté tu peux creer un autre ticket pour cet ecu",
        "file_url": "",
        "timestamp": "2026-06-01T11:54:43+02:00"
    }
]