{
    "ticket_id": "T20260601_120721_A78B51",
    "created_at": "2026-06-01T12:07:21+02:00",
    "client_ts": "2026-06-01T12:07:11",
    "status": "closed",
    "licensed_to": "zulch",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "EDC17CP57",
    "module": "-",
    "car_model": "mercedes glc250cdi - edc17cp57 ecu",
    "car_year": "-",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_mercedes_glc250cdi_edc17cp57.ori",
            "size": 917504,
            "md5": "b0ba1fd3f2e54981e35cfb8bf867c258",
            "type": "ORG"
        }
    ],
    "client_ip": "102.39.216.220"
}